This privacy policy sets out how EAG Family Mediation uses and protects any information that you give EAG Family Mediation when you use this website.
EAG Family Mediation is committed to ensuring that your privacy is protected. Should EAG Family Mediation ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.
EAG Family Mediation may change this policy from time to time by updating this page. You should check this Policy from time to time to ensure that you are happy with any changes. This policy is effective from June 2022.
What EAG Family Mediation collects
EAG Family Mediation may collect the following information:
● name
● contact information including email address and telephone number
● demographic information such as postcode, preferences and interests
● digital information like browser, search engine and page visits
This includes information when making an enquiry, booking in a project and visiting EAG Family Mediation website.
What EAG Family Mediation does with information
EAG Family Mediation requires this information to understand your needs and provide you with a better service and in particular for the following reasons:
● internal record keeping
● improve EAG Family Mediation products and services
● periodically send promotional emails about new products, special offers or other information which EAG Family Mediation thinks you may find interesting using the email address you have provided
● administration purposes including maintaining databases of customers, contacts and partners; performing obligations under the services you have instructed us to undertake; fulfilling orders for goods of services
● internal research and analysis including EAG Family Mediation capturing data of social media, website and marketing campaigns in order to inform the business and marketing strategy
● market research purposes including EAG Family Mediation contacting you by email, phone or mail.
How EAG Family Mediation will use information
EAG Family Mediation will only ever use your personal data with your consent or where it is necessary to either:
● enter into or perform a contract with you
● comply with a legal duty
● protect your vital interests
In any event, EAG Family Mediation will only use your information for the purpose(s) it was collected for.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How EAG Family Mediation uses cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
EAG Family Mediation uses traffic log cookies to identify which pages are being used. This helps EAG Family Mediation to analyse data about web page traffic and improve the website in order to tailor it to customer needs. EAG Family Mediation only use this information for statistical analysis purposes.
Overall, cookies help EAG Family Mediation provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives EAG Family Mediation access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
EAG Family Mediation website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that EAG Family Mediation does not have any control over that other website. Therefore, E.AG Family Mediation cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@eagfamilymediation.co.uk
EAG Family Mediation will not sell, distribute or lease your personal information to third parties unless EAG Family Mediation have your permission or are required by law to do so. EAG Family Mediation may use your personal information to send you promotional information about third parties which EAG Family Mediation think you may find interesting.
You may request details of personal information which EAG Family Mediation holds about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email: info@eagfamilymediation.co.uk
If you believe that any information EAG Family Mediation is holding on you is incorrect or incomplete, please email EAG Family Mediation as soon as possible, at the above address. EAG Family Mediation will promptly correct any information found to be incorrect.
